Google Reviews
Olivier Mcgraw
21:51 10 Oct 17
Awesome customer service, had a defective product and they replaced it quickly. It will be my go to audio store
Jie Chen
19:10 24 Jul 17
Spend almost a grand on a set of Tivoli radios and speakers. Realized at home that one of the audio cables was defective and they refused to exchange the cable when i went back to the store or give me a replacement, stating that i had to purchase the 20$ cable from them. How a store could sell a defective product and then ask client to purchase another one is beyond my comprehension.read more
Brenden Di Vittori
05:28 28 Jul 17
Good selection of products, but hack employees just looking to make a sale. Don't go in without having done your own proper research.
George Giannou
22:18 25 Jul 17
A rare old school store, where people working are loyal, caring and knowledgeable. I don't buy any electronics without at least consulting the boys, especially Jack and Nectar! read more
Robert Zorzi
21:10 01 Nov 17
Rude staff of supposed audiophiles who's knowledge of audio both portable and home audio and visual equipment is woefully out of date. The selection is also limited and overpriced. Older sales guy didn't believe me when I told them something and when I offered to demonstrate and prove the guy wrong he walked off in a huff. Obvious figuring because he had been in the business for a while he must know everything. I used to have respect for these guys, but no longer.read more
Kelsey Powell
16:19 14 Dec 17
I was only in Layton Audio very briefly to replace a cable on my Sennheiser headphones, but the service was courteous and helpful and the store itself seemed nice. They had a good selection of mid-level to high-end headphone brands. Also noticed that they had turntable maintenance supplies, which was a neat find--I've noticed many places seem to sell turntables but none of the maintenance equipment.Overall, nice little store, worth a visit if you're shopping for audio equipment or need an emergency replacement like I did.read more
Adrian Cloghesy
18:16 05 Apr 18
Staff gives off the vibe that you are bothering them. Customer Service was horrible! First and last time I walk in there! Came in for some repairs, but with their rude service and high price. I will bring my work somewhere else.read more
Fl Tremblay
12:36 10 May 18
Lied on the replacabilty of a broken parts (cartridge needle), sold me another cartridge and tried to sell 10$ above the tag price. Told me the mistake was actually on the tag and I was lucky to get it this cheap. Turns out, was also a lie. The tag price was the same as price on their web site. All within 15 min. Impressive...read more
Olivier Cantin
01:26 12 Apr 18
Curated product selection, fair prices and great service including repairs. A+.
St Phung
07:50 28 Jul 18
Dropped by to demo their selection of headphones and see if any of them were worth upgrading from my current setup. They have a great selection on the wall that you can self-serve, and you could ask someone to open the cases if you wanted to test the high end gear. The staff member that helped me (sorry I didn't catch your name!) was very kind, helpful, and friendly. He was also very knowledgeable and I was pleasantly surprised by some headphones he recommended for my preferences. If I didn't live in Toronto I would have bought a pair of the Hifimans, since they do service them. I will definitely be coming back when I figure out which pair to buy.read more
Ali Zed
05:40 23 Jul 18
More than ten times to this store, and still like it even though sometimes a couple of owner/salesmen are not as friendly as always. The Colombian young guy is knowledgeable and has helped me with technical information about headphones, earphones and DACs, etc. They were friendly (but very busy for last New Year's time) to replace my Shure SRH1540 headphones for the second time under warranty and a DragonFly DAC which got USB connection problem. Will recommend you guys to my friends. Just smile more! Cheers :-)read more
Stefan Kiryczuk
19:29 16 Sep 18
I've been here several times to buy earbuds over the past 4 years, and the products they stock are top notch at very competitive prices. I was looking at a particular pair online, came into the shop to try them out, and the price in store was identical to the price on Amazon. The manager is very passionate about audio, and knowledgeable about a wide array of products. He suggested a brand that I would likely not have found on my own, and these ended up being what I purchased. Shortly after walking out of the store and putting on some music, I discovered a problem with the pair I was sold. I returned and he replaced them, no questions asked.I'm very satisfied with the experience, and would suggest to anyone who has the option to go to a local brick-and-mortar audio specialty store like this as opposed to ordering online. You can try out the products on the spot, so you know exactly what you're getting. The sound you are looking for is a personal preference, and reading hundreds of online reviews will never replace actually listening to a pair of earbuds before buying them.Excellent store, highly recommended.read more
Dalia C
14:22 09 Nov 18
I'm so glad I stopped here instead of purchasing headphones online. I had some of the best customer service in months. The man who helped me, possibly the owner, was extremely knowledgeable about his products and thought me so much about headphones. I spent about 30-40 minutes there trying on different headphones and listening to his recommendations. I found the perfect headphones, which I never came across online, because he suggested headphones depending on what I needed. I'm so happy with my purchase and I'll be returning next time I need another pair. You reminded me why I love to shop in store rather than online. It was such an enjoyable shopping experience.Thank you for your help!read more
Emilio Kiskiras
22:45 06 Nov 18
My go to place for anything audio. The sky the limit here. Very knowledgeable staff and great product selection. If not in stock they will order it and get it by a week or so. I bought many things there.read more
Jason Fishwick
21:29 01 Dec 18
The best shopping experience for Headphones with Personalised service. also the best after-sale service that can be. Long live Layton Audio
Arjun G.Krishnan
23:53 26 Dec 18
Extremely helpful and well informed staff. They have really good deals and an amazing collection of quality audio equipments
Yann-Eric Juteau
14:15 14 Jan 19
Great staff. Great Headphones/earphones selection. Good prices. Now I only need to save a little bit more to get the one i really want!
Jean-Francois Corbeil
01:42 02 Mar 19
Bought there, father did. Came in with new bt headphones from a brand they used to carry. Too tight. Daniel saved me from buying a new pair by showing me a simple trick. They know their stuff. txread more
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